Terms of service

 

OVERVIEW

Welcome to CosmicGlyph! The terms “we”, “us” and “our” refer to Xiamen Qishi Yuyan Colored Gemstone Trading Co., Ltd. operating as "CosmicGlyph". CosmicGlyph operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the “Services”). CosmicGlyph is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”) describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

We do not warrant that the appearance or quality of any products or services purchased by you will meet your expectations or be the same as depicted or rendered in our online stores.

Important Product Disclaimer:Our crystal bracelets and jewelry are designed as tools for personal reflection, mindfulness, and spiritual well-being. They are not intended to diagnose, treat, cure, or prevent any disease. The energy properties associated with crystals are based on traditional beliefs and are subjective experiences that may vary between individuals.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. CosmicGlyph reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until CosmicGlyph confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submitting, as CosmicGlyph may be unable to accommodate cancellation requests after an order is accepted.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

SECTION 4 - PRICES, BILLING, AND TAXES

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Posted prices do not include any applicable sales tax, VAT, GST, or customs duties and import taxes.

You are solely responsible for paying any and all taxes, duties, and fees assessed, incurred, or required to be collected in connection with your purchase, which may be charged to you upon delivery.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information.

SECTION 5 - SHIPPING AND DELIVERY

We ship products worldwide directly. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping carriers, customs processing, or events outside our reasonable control (force majeure). Once we transfer products to the carrier, title and risk of loss passes to you. Any customs or import duties are the responsibility of the recipient.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by CosmicGlyph, its affiliates or licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

CosmicGlyph’s names, logos, product and service names, designs, and slogans are trademarks of CosmicGlyph or its affiliates or licensors. You must not use such trademarks without the prior written permission of CosmicGlyph.

SECTION 7 - RELATIONSHIP WITH SHOPIFY

CosmicGlyph is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our Store are made directly with CosmicGlyph. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and CosmicGlyph. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with CosmicGlyph.

SECTION 8 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Disclaimer:THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS'AND 'AS AVAILABLE'FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE.

Limitation of Liability:TO THE FULLEST EXTENT PERMITTED BY LAW, COSMICGLYPH, ITS DIRECTORS, EMPLOYEES, AFFILIATES, OR AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICES OR ANY PRODUCTS PROCURED THROUGH THE SERVICES. IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS EXCEED THE AMOUNT YOU HAVE PAID TO US IN THE SIX MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY.

SECTION 9 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless CosmicGlyph and our affiliates, partners, officers, directors, agents, and employees from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms, your violation of any law, or your use of the Services.

SECTION 10 - GOVERNING LAW AND DISPUTE RESOLUTION

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of the People's Republic of China, without regard to its conflict of law provisions.

Any dispute arising from or in connection with these Terms shall be submitted to the competent people’s court in Xiamen, Fujian Province, Chinafor litigation.

SECTION 11 - CHANGES TO TERMS OF SERVICE

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates on our website. Your continued use of the Services following the posting of any changes constitutes acceptance of those changes.

SECTION 12 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at: hst831007@gmail.com

Our official contact information is as follows:

Company Name:厦门奇石禹妍彩宝贸易有限公司 (Xiamen Qishi Yuyan Colored Gemstone Trading Co., Ltd.)

Trading As:CosmicGlyph

Address:12G, Yinhe Building, No. 988 Xiahe Road, Siming District, Xiamen, Fujian Province, China