Privacy policy
CosmicGlyph Privacy Policy
Last Updated: December 26th, 2025
1. Introduction
Welcome to CosmicGlyph. This Privacy Policy explains how we, Xiamen Qishi Yuyan Colored Gemstone Trading Co., Ltd.(operating as “CosmicGlyph,” “we,” “us,” or “our”), collect, use, disclose, and safeguard your personal information when you visit our website (the “Site”), make a purchase, or otherwise interact with us.
Important Note on Shopify:Our store is hosted on Shopify Inc. They provide us with the online platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement .
2. Information We Collect
We collect personal information that you voluntarily provide to us and information automatically collected when you use our Site.
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Information You Provide:This includes information you provide when you make a purchase, create an account, contact us, or sign up for our newsletter. Examples: name, billing/shipping address, payment information, email address, and phone number.
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Information Collected Automatically:We use cookies and similar technologies to collect information about your device, browsing actions, and patterns. This may include your IP address, browser type, pages viewed, and how you interact with the Site. This helps us improve your experience.
3. How We Use Your Information
We use the information we collect for various business purposes, including to:
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Fulfill and manage your orders, payments, and returns.
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Communicate with you about your order, our services, and promotional offers (you can opt-out of marketing at any time).
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Improve, personalize, and optimize our Site and your shopping experience.
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Prevent fraudulent transactions and enhance the security of our Site.
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Comply with legal obligations and enforce our policies (e.g., Terms of Service).
4. Sharing Your Information
We do not sell your personal information. We may share your information in the following limited circumstances:
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With Service Providers:We share information with trusted third parties who help us operate our business, such as Shopify (for payment processing and platform services), shipping carriers (like DHL, USPS), and email marketing services. These parties are obligated to protect your information.
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For Legal Reasons:We may disclose information if required by law, such as to comply with a subpoena, or to protect our rights, property, or safety.
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Business Transfers:If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. International Data Transfers
Your personal information may be transferred to, and processed in, countries other than your own (e.g., from the United States to our service providers in Canada or other locations). We take steps to ensure your data is protected in accordance with this Privacy Policy and applicable law, which may include using standard contractual clauses approved by relevant authorities for such transfers.
6. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as:
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Access & Correction:The right to know what data we have about you and to update it.
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Deletion:The right to request deletion of your personal information, subject to certain exceptions.
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Opt-Out of Marketing:You can unsubscribe from promotional emails by clicking the “unsubscribe” link in any email.
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Cookies:Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our Site.
To exercise any of these rights, please contact us at the email address below. We will respond in accordance with applicable law.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).
8. Children’s Privacy
Our Site is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with information, please contact us. If we learn we have collected information from a child under 13, we will delete that information promptly.
9. Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The updated version will be indicated by a revised “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
For questions about this Privacy Policy or to exercise your privacy rights, please contact us at:
Email:
Mailing Address:Xiamen Qishi Yuyan Colored Gemstone Trading Co., Ltd., Room 1208, Bainaohui Technology Building, No. 76 Hubin South Road, Siming District, Xiamen, Fujian, China, 361004